Let’s face it; it’s tough to get excited about the need to clean your carpets. At J&S Carpet Cleaning we understand how you feel. So we try our best to make this process as easy for you as we can. It’s our desire to get in and do the job efficiently with as minimal “downtime” to you and your lifestyle as possible.
Let’s share some answers to the three most commonly asked questions we receive almost everyday.
How long should we wait to have our carpets cleaned?
Imagine, you have a new born baby, a roaming toddler with a sippy cup full of red Kool-aid, or you’re an allergy sufferer; perhaps you’re the proud owner of a new puppy or kitten, or maybe you’ve just given up trying to get your kids to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 12 to 18 months.
Aren’t all carpet cleaning companies roughly the same?
No. As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises. There are five important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: Reputation, Experience, Education, Systems, and Guarantee. In addition to these values J&S Carpet Cleaning has a 12 step cleaning process for maximum soil and spot removal, without overwetting your carpet or leaving a sticky residue behind returning your carpet, as close as possible, to factory condition.
J&S Carpet Cleaning has a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively. J&S Carpet Cleaning is Experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. J&S Carpet Cleaning takes Education seriously and is certified by the IICRC which is the world’s most recognized body of certification for carpet and upholstery cleaners. We hold multiple IICRC Cleaning certifications. J&S Carpet Cleaning’s cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. J&S Carpet Cleaning offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values and J&S Carpet Cleaning’s 12-step cleaning process we are able to provide you with the most outstanding service experience ever.
What is it about J&S Carpet Cleaning that makes the company so unique?
Let’s just try and pretend for a moment that the finest equipment, safest products and certified technicians in Waukesha don’t even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable where you with their technicians being inside your home?
These are all feelings that every single person at J&S Carpet Cleaning understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to treat you, your home, your family and pets with the utmost of curtosy and care. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call at least 15 minutes before we arrive, so that you know we are on the way-all because we respect you, your valuable time, and your home.
The bottom line—what makes J&S Carpet Cleaning so unique—is the quality of the whole experience, from the moment we meet until we say “good bye and thank you.” We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.
Experience the quality of J&S Carpet Cleaning services, and you’ll see for yourself why the difference between us and all our competitors is obvious.
Breakable items should be removed from all furniture before our arrival. Sofas, chairs and tables will be carefully moved. Furniture legs will be protected with disposable blocks and tabs. Larger pieces, such as beds and dressers are left in place under our regular pricing structure. Heavy dressers can be moved if drawers are empty or removed.
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet.
Every carpet that we clean is pH balanced so that there is no sticky residue left behind. According to the carpet manufacturers, this is one of the most important steps to insure that your carpet is left soft and fresh.
If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Potential permanent stains, as identified by the technician, may not be removed.
**For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet.**
Our technician will walk through your home with you to point out the cleaning results and make sure that you are completely thrilled with the job. If you have any questions or concerns, please let our technician know during this time. We want to be sure that you are 100% satisfied before we leave.