Let’s face it; it’s tough to get excited about the need to clean your carpets. At J&S Carpet Cleaning we understand how you feel. So we try our best to make this process as easy for you as we can. It’s our desire to get in and do the job efficiently with as minimal “downtime” to you and your lifestyle as possible.

Let’s share some answers to the three most commonly asked questions we receive almost everyday.

How long should we wait to have our carpets cleaned?
Imagine, you have a new born baby, a roaming toddler with a sippy cup full of red Kool-aid, or you’re an allergy sufferer; perhaps you’re the proud owner of a new puppy or kitten, or maybe you’ve just given up trying to get your kids to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 12 to 18 months.

Aren’t all carpet cleaning companies roughly the same?
No.  As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises. There are five important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: ReputationExperienceEducationSystems, and Guarantee.  In addition to these values J&S Carpet Cleaning has a 12 step cleaning process for maximum soil and spot removal, without overwetting your carpet or leaving a sticky residue behind returning your carpet, as close as possible, to factory condition.

J&S Carpet Cleaning has a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively.  J&S Carpet Cleaning is Experienced in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. J&S Carpet Cleaning takes Education seriously and is certified by the IICRC which is the world’s most recognized body of certification for carpet and upholstery cleaners. We hold multiple IICRC Cleaning certifications. J&S Carpet Cleaning’s cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. J&S Carpet Cleaning offers a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these five values and J&S Carpet Cleaning’s 12-step cleaning process we are able to provide you with the most outstanding service experience ever.

What is it about J&S Carpet Cleaning that makes the company so unique?
Let’s just try and pretend for a moment that the finest equipment, safest products and certified technicians in Waukesha don’t even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable where you with their technicians being inside your home?

These are all feelings that every single person at J&S Carpet Cleaning understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to treat you, your home, your family and pets with the utmost of curtosy and care. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpeting and furniture cleaned is a big job, especially for you. And we promise to call at least 15 minutes before we arrive, so that you know we are on the way-all because we respect you, your valuable time, and your home.

The bottom line—what makes J&S Carpet Cleaning so unique—is the quality of the whole experience, from the moment we meet until we say “good bye and thank you.” We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.

Experience the quality of J&S Carpet Cleaning services, and you’ll see for yourself why the difference between us and all our competitors is obvious.

For our 12 step cleaning process it isn’t necessarily always done in order one by one as steps intersect with each other and can be done simultaneously.

12 Step Upholstery Cleaning Process

Our technician will do a walkthrough with the client on areas that we will clean. This is where you get to point out your most concerned areas and where the technician will confirm that what is on the quote/invoice matches up with what we will be doing. We will also point out any potential permanent stains or areas of concern.
All carpets should be vacuumed thoroughly before cleaning. This step will remove dry soils and any loose particles from cracks and crevices.
Regular pricing includes moving some SMALLER items* (chairs, smaller non-motorized sofas, tables, and similar items). Please be sure to clear off/remove small items from any furniture that you would like to move. WE WILL NOT MOVE(no exceptions) Beds, Dressers, Sectional or Sleeper Sofas, Power-Reclining Sofas, Computers, Entertainment Systems, Electronics, Desks, Bookshelves, Pianos, China Cabinets, and similar items). TPO pricing (Traffic Pattern Only) is a discounted price for cleaning around all items and does not include moving ANY furniture. Furniture cannot be moved (by you or technicians) while technicians are cleaning onsite.
Depending on your fabric, a special solution designed for your fabric type and the soiling condition will be applied to "emulsify" the soil.
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal.
The heavily soiled carpet will then be scrubbed using our carpet rake to loosen the soil and help activate the pre-treatment through the whole fiber.
The soil is then extracted from the carpet with our hot water extraction cleaning from our truck mount (or for high rise locations through our portable unit)
The carpet is then rinsed with hot water and a pH balanced neutralizer to maintain it's soft, fresh feel.
Any remaining spots will be treated with special stain removal products.

*For longer fabric life and fewer permanent stains, have Fabric Protector applied!! -click here for more information-
The carpet will then be groomed with the carpet rake to help drying and fresh look. The upholstery will then be prepared for drying with a gentle combing of the fabric. This also helps with our final step as we are able to get another look at the fabric all one way to ensure we didn't miss any spots.
High velocity air movers will be placed on the upholstery and carpet to speed dry (despite being Step 11 the fans will be running at the start of the cleaning, which is step 7, and be moved around throughout the cleaning).
Our technician will review the cleaning results with you to insure that your expectations have been met or exceeded. They will also explain the steps we went through to try to get out any permanent staining and explain the possible traffic wear that might remain depending on condition of the carpet.