Schedule

Tar

Remove as much of the tar as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture, spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Important – ALWAYS read and follow the care instructions and any warnings provided by the carpet or upholstery manufacturer. Carpeting and upholstery with natural fibers and/or certain dyes or finishes may require special treatment. If in doubt contact J and S Carpet Cleaning for advice/service first. NEVER PROCEED with any stain removal instructions without knowing the exact nature of the stain involved. NEVER USE any retail products to remove stains from carpet or upholstery without seeking the advice of the manufacturer or you could void your warranty.

Tea

Blot with a white paper towel to remove as much of the stain as possible.
Neutralize with the white vinegar solution (1/3 cup WHITE vinegar and 2/3 cup of water). Saturate spot with the white vinegar solution, using a spray bottle and blot to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawnо and Joyо.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Toothpaste

Remove as much of the stain as possible by blotting with a white paper towel or scraping with a dull knife.
Neutralize with an ammonia solution (1 tablespoon of clear household ammonia and 1/2 cup of water). Saturate spot with ammonia solution using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Tuft Bind

The force required to pull a tuft from a carpet.

Tufted

A method of manufacturing carpet. Tufts of fiber are inserted through a carpet backing to create a pile of cut and/or loop ends.

Underlay

The cushion or padding that lays underneath rugs.

Urine

Remove as much of the stain as possible by using a spoon or dull knife. And, blot up as much of the stain as possible with white paper towels.
Neutralize by spraying the affected area with the ammonia solution (1 tablespoon of clear household ammonia and 1/2 cup of water). Care should be taken to remove all protein matter. Blot to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.
Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Vomit

Remove as much of the stain as possible by using a spoon or dull knife. Blot up as much of the stain as possible with white paper towels.
Neutralize by spraying the affected area with the ammonia solution (1 tablespoon of clear household ammonia and 1/2 cup of water). Care should be taken to remove all protein matter. Blot to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry. If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Water Color

Blot to remove excess liquid or stain.
Wet fabric with minimum amount of water, soak 1 minute, and blot with paper towel. Repeat water/blot procedure until no stain is evident on towel, and then blot dry.
If fabric stain is persistent, wet stained area with water. Apply small amount of detergent/water solution, work into stained area with sponge and blot. Repeat detergent/water application until no stain is evident on towel.
Rinse with clear water to remove traces of detergent and blot dry. It is important to remove all traces of detergent to prevent rapid resoiling.
Rinse with 3% acetic acid or 50/50 vinegar/water solution. Blot dry.

Soot

Vacuum, using crevice tool of vacuum cleaner to remove the soot. If all, or most, of the soot has not been removed, call a professional cleaner. If vacuuming has removed all particles go to the next step
Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Soil Retardant

A chemical finish applied to carpet fibers or surfaces that inhibits the attachment of soil.

Soft Drinks

Blot with white paper towel to remove as much of the stain as possible then neutralize with an ammonia solution (1 tablespoon of clear household ammonia and 1/2 cup of water). Saturate spot with the ammonia solution using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

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If you have any further questions, please contact our office at info@jandscarpet.com.

Shoe Polish

Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Shading

A change in the appearance of a carpet due to distortions in the orientation of fibers, tufts or loops that make up the carpet pile. This is not an actual change in the color of the carpet, but a difference in light reflection.

Seams

The line formed by joining two pieces of carpet. The pieces can be sewn together, or fastened with various seaming tapes or other adhesives.

Sauces

Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Rust

Saturate spot with lemon juice, using a spray bottle, and allow to remain for 5 minutes.
Then go to the next step to remove lemon juice. If this does not work, and it may not, call a professional. Most rust removers contain a very strong acid and are, therefore, not recommended for use by homeowners.
Blot up as much of the liquid with a white paper towel.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Resilience

The ability of carpet pile or cushion to recover its original appearance and thickness after continued use.

Play Dough

Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Pilling

A condition, often caused by heavy use, in which fibers from different tufts of carpet become entangled in one another forming hard fiber masses or “pills.” These pills can be cut off with scissors.

Pile

The visible surface of a carpet, consisting of yarn or fiber tufts in loops that can be either cut or uncut. Also known as the “face” or “nap” of a carpet.

Perfume

Blot with a white paper towel to remove as much of the stain as possible.
Neutralize with the white vinegar solution (1/3 cup of WHITE vinegar in 2/3 cup of water). Saturate spot with the white vinegar solution, using a spray bottle and blot to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawnо and Joyо.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Paint (Oil)

Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to Step 3.
Blot up as much of the spill as possible by blotting with a white paper towel or scraping with a dull knife.
Apply a small quantity of detergent solution to the spot. Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Paint (Latex)

Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Stitches

The number of yarn tufts per running inch of a single row in a tufted carpet.

Sprouting

The raising up of an individual tuft or fiber above the level of the pile. These may be cut with scissors.

Soy Sauce

Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Oil

Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture, spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Nail Polish

Remove as much of the nail polish as possible using a spoon or dull knife.
Apply a non-oily nail polish remover to a clean white cloth and gently rub (in only one direction at a time) or blot the spot. Continue until spot is removed. Do not allow nail polish remover to get to the latex backing. Go to the next step to remove nail polish remover.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Mustard with Tumeric

Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleach, hair dyes, iodine, insecticides, mustard with turmeric, plant fertilizers and stains of this nature cannot be removed as they have permanently altered the carpet’s color. Call a professional. Most likely the only solution is to insert carpet from a closet, or some other area into the area where the spot is cut out.

Mud

Blot with white paper towel to remove as much of the stain as possible then neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water). Saturate spot using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
Apply a small quantity of detergent solution to the spot. Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.
Allow mud to dry completely. Shatter the dried mud with the handle of a knife and vacuum.
Remove as much of the mud as possible by blotting with a white paper towel or scraping with a dull knife.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Mixed Drinks

Blot with white paper towel to remove as much of the stain as possible then neutralize with an ammonia solution (1 tablespoon of clear household ammonia to 1/2 cup of water). Saturate spot using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
Apply a small quantity of detergent solution to the spot. Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Milk

Remove as much of the milk as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Make-Up

Remove as much of the foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Iodine

Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleach, hair dyes, iodine, insecticides, mustard with turmeric, plant fertilizers and stains of this nature cannot be removed as they have permanently altered the carpet’s color. Call a professional. Most likely the only solution is to insert carpet from a closet, or some other area into the area where the spot is cut out.

Ink (Ballpoint)

Remove as much of any foreign material as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Ice Cream

Remove as much of the ice cream as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Household Cement

Act Quickly! Delaying may cause the spill to become a permanent stain. Blot liquids with a dry, white absorbent cloth or white paper towels. Gently scrape up semi-solids with a rounded spoon. Break up solids and vacuum.

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Solvent – A non-flammable spot removal solution, or dry cleaning type solvent, is preferred. Exercise caution when using a solvent. Never pour it directly onto the carpet or allow it to reach the backing, because it can damage the latex that holds the primary and secondary backings together. Acceptable solvents include Carbona®, Energine®, K2R®, Goof-Off®, etc.

Detergent Solution – Mix one fourth (1/4) teaspoon of a liquid dishwashing detergent per one (1) cup of lukewarm water. NEVER USE A STRONGER CONCENTRATION! Thorough rinsing is necessary to remove detergent residues that may cause rapid soiling. It may be necessary to rinse with warm water several times to completely remove residues. (See Residue Precautions.) Care should be used in selecting a detergent. Never use a laundry detergent of any type, because laundry detergents may contain optical brighteners (fluorescent dyes) that dye the fiber. Do not select an automatic dishwashing detergent because many contain bleaching agents that destroy dyes and some fibers.

Warm Water – Lukewarm tap water should be used in most cases to rinse the cleaning solutions from the fiber. Failure to completely rinse the solutions from the fiber may cause accelerated soiling.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions
Many spot removal solutions leave residues in the carpet that may attract soil. Thoroughly rinse the area several times with lukewarm tap water. A mist type sprayer is recommended to prevent overwetting. Blot with paper towels and pat dry after each rinse. Several rinses are often necessary to thoroughly remove residues. Never use any of the solutions in concentrations stronger than those recommended.

Heat setting

A process that sets the twist in a carpet pile with heat or steam. This process allows fibers to hold their twist over time, allowing them to bounce back with great resilience whenever they are stepped on.

Hand Lotion

Remove as much of the lotion as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Hair Dye

Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleach, hair dyes, iodine, insecticides, mustard with turmeric, plant fertilizers and stains of this nature cannot be removed as they have permanently altered the carpet’s color. Call a professional. Most likely the only solution is to insert carpet from a closet, or some other area into the area where the spot is cut out.

Grease

Remove as much of the grease as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Glue

Remove as much of the stain as possible by blotting with white paper towels and scraping with a dull knife.
Neutralize with an ammonia solution (1 tablespoon of clear household ammonia and 1/2 cup of water). Saturate spot with ammonia solution using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Gauge

The distance between two needle points in knitted or tufted carpet. It is usually expressed in fractions of an inch.

Fuzzing

Occurs when fibers from the carpet slip out of the yarn with use or sometimes after wet cleaning.

Fruit Juice

Blot up as much of the spill as is possible. A wet vacuum is useful if a large quantity of liquid was spilled. If spot has dried, saturate the tufts in the affected area with tap water (do not overwet). Allow to remain for about 1 minute and blot. If the spot is being removed using water, continue until the spot is completely removed. Blot dry and apply paper towels and brick. If the stain is not completely removed go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Frieze

Tightly curled or twisted yarn that gives carpet a textured appearance good for hiding footprints. Pronounced free-zay.

Fluffing

Loose fiber fragments remaining from the manufacturing process that appear on a carpet surface. This condition is remedied by vacuuming and carpet use. Also known as “fuzzing” or “shedding”.

Excreatment

(Treatment of Urine, Vomit, Excrement Odors):

Remove as much of the excess material as possible by using a spoon or dull knife. Blot up as much of the stain as possible.
Neutralize by spraying the affected area with the ammonia solution (1 tablespoon of clear household ammonia and 1/2 cup of water). Care should be taken to remove all protein matter. Blot to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Egg

Remove as much of the excess liquid or dried stain as possible by using a spoon or dull knife. Then blot up as much of the stain as possible using a blotting motion.
Neutralize by spraying the affected area with an ammonia solution (1 tablespoon of clear household ammonia and 1/2 cup of water). Care should be taken to remove all protein matter.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Dirt

Allow mud to dry completely.
Shatter the dried mud with the handle of a knife and vacuum.
Remove as much of the mud as possible by blotting with a white paper towel or scraping with a dull knife.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Density

This describes the amount of fiber or yarn in a carpet and how close the tufts of fiber are to each other. In general, the denser the pile, the better the performance.

Cushion

The material placed under a carpet for softness and support. It helps reduce noise, increase insulation benefits, and contributes to a softer feel underfoot. Purchasing an incorrect type of cushion may invalidate your warranty. Also known as padding or underlay.

Crayon

Remove as much of the crayon as possible by blotting with a white paper towel or scraping with a dull knife.
Apply isopropyl rubbing alcohol to a clean white cloth, white paper towel or cotton ball. If the spot extends deep into the pile use a blotting motion until the spot is removed or no color is transferred to the cloth. Do not allow the alcohol to penetrate into the backing as this will destroy the latex bond. If the spot is on the surface only, rub in one direction at a time. Never us a circular motion to remove spot as this may destroy the texture. Stop if spot is removed. If not, go to the next step.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture, spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Cough Syrup

Blot with white paper towel to remove as much of the stain as possible then neutralize with an ammonia solution (1 tablespoon clear household ammonia to 1/2 cup of water). Saturate spot with the ammonia solution using spray bottle. Do not wet backing. Blot with a white paper towel to remove excess moisture.
Apply a small quantity of detergent solution to the spot. (To make the detergent solution mix 1/4 teaspoon of a hand dish washing detergent which does not contain lanolin or bleach with 1 quart of water; examples of safe detergents are Dawn® and Joy®.) Use a blotting motion to work the detergent into the affected area. If spot is being removed continue applying detergent and blotting with a white paper towel until spot is removed.
Rinse with tap water using a spray bottle, blot to remove excess moisture.
Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.
If there is still some stain on the carpet and blotting is not removing it, then moisten the tufts in the stained area with 3% hydrogen peroxide. Let stand for on (1) hour. Blot and repeat until carpet is stain free. Light will cause peroxide to change back to water so no rinsing is necessary. Apply pad of paper towels and weight down with brick.

Cola

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Vinegar Solution – Mix one (1) cup of white vinegar per two (2) cups of water. White vinegar is a 5% acetic acid solution. It is used most often to lower the alkalinity caused by detergent solutions or alkaline spills.

Spot Removal Kit – Available from J and S Carpet Cleaning. Follow directions closely! Some spot removal kits contain: (A) a detergent solution and (B) a stain-resist solution. Use of the (B) solution prior to the complete removal of the spill may cause a permanent stain. Other spot removal kits may contain a dry extraction cleaning compound that can be used effectively for most common household stains.

Ammonia Solution – Mix one (1) tablespoon of household ammonia per cup of water. Please note: Be aware that ammonia, if used improperly, can cause a color change. Be sure to test a hidden area.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Many spot removal solutions leave residues in the carpet that may attract soil. Thoroughly rinse the area several times with lukewarm tap water. A mist type sprayer is recommended to prevent overwetting. Blot with paper towels and pat dry after each rinse. Several rinses are often necessary to thoroughly remove residues. Never use any of the solutions in concentrations stronger than those recommended.

Coffee

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Spot Removal Kit – Available from Janssen’s. Follow directions closely! Some spot removal kits contain: (A) a detergent solution and (B) a stain-resist solution. Use of the (B) solution prior to the complete removal of the spill may cause a permanent stain. Other spot removal kits may contain a dry extraction cleaning compound that can be used effectively for most common household stains.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Chocolate

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Children's Drink Mix

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Chewing Gum

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Cement

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Catsup

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Candy

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Candle Wax

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Nail Polish Remover – Two types of nail polish removers are available. One type contains acetone, a dry cleaning solvent. Use the same precautions as with other dry cleaning solutions. The second type contains amyl acetate, which is used in many paint, oil, and grease (POG) removers. Many POG removers leave residues that may cause rapid soiling. When using a POG remover, always rinse the area thoroughly with a dry solvent. (See Residue Precautions.)

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Cable

Carpet with casual cut pile construction featuring chunky tufts and long pile height.

Bulked Continuous Filament (BCF)

Strands of synthetic fiber (such as nylon or olefin) that have been formed into bundles of yarn. The fibers have undergone a texturizing procedure that makes the formerly straight filaments either kinked or curled.

Blood

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Bleach

Chlorine Bleach Stains Cannot Be Removed!

Acid toilet bowl cleaners, acne medication, alkaline drain cleaners, chlorinated bleach, hair dyes, iodine, insecticides, mustard with turmeric, plant fertilizers and stains of this nature cannot be removed as they have permanently altered the carpet’s color. Call a professional. Most likely the only solution is to insert carpet from a closet, or some other area into the area where the spot is cut out.

Binding

A special stitch, band, or strip sewn over a carpet edge to protect and/or decorate it.

Berries

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Detergent Solution – Mix one fourth (1/4) teaspoon of a liquid dishwashing detergent per one (1) cup of lukewarm water. NEVER USE A STRONGER CONCENTRATION! Thorough rinsing is necessary to remove detergent residues that may cause rapid soiling. It may be necessary to rinse with warm water several times to completely remove residues. (See Residue Precautions.) Care should be used in selecting a detergent. Never use a laundry detergent of any type, because laundry detergents may contain optical brighteners (flourescent dyes) that dye the fiber. Do not select an automatic dishwashing detergent because many contain bleaching agents that destroy dyes and some fibers.

Spot Removal Kit – Available from Chase Carpet Care. Follow directions closely! Some spot removal kits contain: (A) a detergent solution and (B) a stain-resist solution. Use of the (B) solution prior to the complete removal of the spill may cause a permanent stain. Other spot removal kits may contain a dry extraction cleaning compound that can be used effectively for most common household stains.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Backing

The fabric and yarns that make up the side of the carpet that lays next to the floor. In tufted carpets there are two types of backing. Primary backing – a woven or non-woven fabric through which the yarn is inserted by the tufting needles. Secondary backing – Fabric that is laminated to the back of the carpet to reinforce it.

Avocado

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Asphalt

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Antistatic

A carpet’s ability to dissipate an electrostatic charge before it reaches a level that a person can feel.

Ammonia

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Alchoholic Beverages

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Adhesive

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Detergent Solution – Mix one fourth (1/4) teaspoon of a liquid dishwashing detergent per one (1) cup of lukewarm water. NEVER USE A STRONGER CONCENTRATION! Thorough rinsing is necessary to remove detergent residues that may cause rapid soiling. It may be necessary to rinse with warm water several times to completely remove residues. (See Residue Precautions.) Care should be used in selecting a detergent. Never use a laundry detergent of any type, because laundry detergents may contain optical brighteners (flourescent dyes) that dye the fiber. Do not select an automatic dishwashing detergent because many contain bleaching agents that destroy dyes and some fibers.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Acne Medication

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Acids

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Call a Professional – J and S Carpet Cleaning has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Acetone

Pretest any spot removal solution (for color transfer to the cloth or damage to the carpet) in an inconspicuous area. If a change occurs, select another solution.
Apply a small amount of the solution to a white cloth, and work in gently – do not rub — working from the edges of the spill to the center to prevent spreading. Allow to remain on the spill a few minutes. Be patient. Blot.
Continue to use the first agent as long as there is a transfer of the spill to the cloth. Be patient. Complete removal may require repeating the same step several times. Or, you may need to move to the next solution.
When the spill is completely removed, rinse the area with cold water; blot with a dry cloth until all moisture is removed.

A dry, absorbent, cleaning compound may be used as a substitute to minimize drying time.

Detergent Solution – Mix one fourth (1/4) teaspoon of a liquid dishwashing detergent per one (1) cup of lukewarm water. NEVER USE A STRONGER CONCENTRATION! Thorough rinsing is necessary to remove detergent residues that may cause rapid soiling. It may be necessary to rinse with warm water several times to completely remove residues. (See Residue Precautions.) Care should be used in selecting a detergent. Never use a laundry detergent of any type, because laundry detergents may contain optical brighteners (flourescent dyes) that dye the fiber. Do not select an automatic dishwashing detergent because many contain bleaching agents that destroy dyes and some fibers.

Call a Professional – Janssen’s has the ability and the equipment to use more aggressive cleaning solutions to remove stubborn spills.

Residue Precautions

Important – ALWAYS read and follow the care instructions and any warnings provided by the carpet or upholstery manufacturer. Carpeting and upholstery with natural fibers and/or certain dyes or finishes may require special treatment. If in doubt contact Janssen’s for advice/service first. NEVER PROCEED with any stain removal instructions without knowing the exact nature of the stain involved. NEVER USE any retail products to remove stains from carpet or upholstery without seeking the advice of the manufacturer or you could void your warranty.

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